Shipping Carriers Information
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Shipping Carriers & Estimated Delivery Time (After Processing)

Shipping Service	Service Area	Min Order Amount	Processing Time After Order & Payment Received	Approx Transit Time
Pickup	IL, IN, MI, MO, OH, WI, IA	None	1 - 2 Business Days	Same or next business day
Express Delivery	100 Miles Radius of Bensenville IL	None	Same Day Processing (Order by 12:30 PM CST)	Same day or next business day
Standard Shipping	Continental US (Lower 48)	None	1 - 2 Business Days	2–10 business days
USPS (U.S. Territories)	AK, HI, PR, MP, Guam, Virgin Islands	None	1 - 2 Business Days	3–10 business days
Freight (LTL)	Continental US (Lower 48)	$5,000	1 - 2 Business Days	3-7 Business Days
International	Globally	$5,000	1 - 2 Business Days	Varies (contact sales)

Contact for freight/international coordination:
sales@midwestgoods.com
(630) 912-2673 ext. 2

Shipping & Processing Schedule

• Business Days:
  Monday – Friday, 9:00 AM – 6:00 PM CST
  
  
• No shipping on holidays:
  Christmas, Thanksgiving, New Year, Independence Day, Memorial Day, Labor Day
  
  
• Weekend Orders:
  Processed and shipped the following Monday or Tuesday
  
  
• Express Delivery Cut-Off:
  Orders must be paid and placed before 12:30 PM CST for same-day delivery.
  
  

Shipping Charges

• Shipping charges are calculated at checkout based on:
  • Shipping/destination Address
  • Total Weight of the Shipment
  • Shipment Size and Dimensions
  • Selected service
    
    

Residential & PO Box Delivery Policy

• No shipping to:
  • P.O. Boxes
  • APO / FPO / DPO military addresses
  • Undeliverable addresses
• Residential deliveries are permitted only when the delivery address matches the verified address on a valid business license
  • In the event that no carrier services the specified address, the buyer will be promptly contacted to provide an alternative commercial address to ensure successful delivery.

Saturday Delivery

• Saturday delivery is not guaranteed and is only available if the carrier operates on Saturdays.
• This option cannot be specifically requested during checkout.

Shipping Claims & Inspection Policy

• All shipments must be inspected within 1 - 2 Business days of delivery.
• Any claims for:
  • Damaged items
  • Missing products
  • Shipment discrepancies
    must be reported within this timeframe.

Email: support@midwestgoods.com
Phone: (630) 912-2673

Freight Shipment Instructions

• Carefully inspect all freight shipments before signing the Bill of Lading (BOL).
• If damage is observed:
  • Write “pending inspection – box damaged” beside your signature on the BOL.
  • Take a clear photo of the signed BOL.
• Freight damage claims must be submitted within 1 - 2 Business days of delivery.